Shipping & Delivery Policy
1. Shipping Times
1.1. [Your Company Name] (“Company,” “we,” “our,” or “us”) strives to process and ship orders as quickly as possible.
1.2. Shipping times may vary depending on the product’s availability, destination, and shipping method chosen during checkout.
1.3. Estimated delivery times will be provided at the time of purchase and are subject to change.
2. Shipping Methods
2.1. We offer multiple shipping methods, including standard ground shipping, expedited shipping, and white-glove delivery service for certain products.
2.2. The available shipping methods may vary depending on the product and destination.
3. Shipping Costs
3.1. Shipping costs are calculated based on the weight, dimensions, destination, and selected shipping method.
3.2. Shipping costs will be provided to you during the checkout process before you complete your purchase.
4. Order Processing
4.1. Orders are typically processed within [X] business days from the date of purchase.
4.2. Custom-made or personalized furniture may have longer processing times, and you will be informed of the expected processing time during the checkout process.
5. Tracking Your Order
5.1. Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
5.2. You can track the status of your shipment using the provided tracking number on our website or the courier’s website.
6. Delivery
6.1. It is your responsibility to provide accurate and complete shipping information at the time of purchase.
6.2. Our products are shipped to the address specified during the checkout process.
6.3. Deliveries will be made to the specified address, including the front door of residential buildings or the designated delivery area for commercial properties.
6.4. For large or heavy items, you may need to make arrangements for the delivery to be brought inside your home or office.
7. White-Glove Delivery
7.1. For select products, we offer white-glove delivery service, which includes delivery to your room of choice, assembly, and removal of packaging materials.
7.2. Additional charges may apply for white-glove delivery services, and you will be informed of the cost during the checkout process.
8. International Shipping
8.1. We may offer international shipping to select destinations. Please contact our customer support team for international shipping inquiries.
9. Delayed Shipments
9.1. In rare cases, shipments may be delayed due to factors beyond our control, such as weather, customs processing, or courier delays. We do not guarantee specific delivery dates.
10. Contact Us
10.1. If you have questions or concerns about our shipping and delivery policy, please contact us at [Customer Support Email] or [Customer Support Phone Number].
